Is Vox or Frogfoot cheaper?

Vox has the lower entry price at R399 per month versus R399 for Frogfoot.

Which has better customer support, Vox or Frogfoot?

Frogfoot holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.

Does Vox throttle or apply a Fair Use Policy?

Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.

Does Frogfoot throttle or apply a Fair Use Policy?

Open-access uncapped fibre; symmetrical speeds standard.

Vox vs Frogfoot Review 2026: Which Is Best on Fibre?

Choosing between Vox and Frogfoot on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, Vox leads from R399/mo; on overall satisfaction, Frogfoot edges ahead at ★ 4.0.

Best for value

Vox

R399/mo entry price

Best for satisfaction

Frogfoot

★ 4.0 from 8,800 reviews

Vox vs Frogfoot: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

Vox versus Frogfoot feature comparison
Metric	Vox	Frogfoot
Entry price	R399/mo	R399/mo
Overall rating	★ 3.8 (6,740 reviews)	★ 4.0 (8,800 reviews)
Network types	Fibre, Fixed LTE, 5G	Fibre
Throttling / FUP	Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.	Open-access uncapped fibre; symmetrical speeds standard.
Truly uncapped	Yes	Yes
Support rating	★ 3.7	★ 3.8
Support channels	Phone, Email, Account Manager, Live Chat	Phone, Email, ISP-mediated
Support hours	24/7 for business SLAs	Mon–Fri 08:00–17:00 (faults via ISP)
Trading since	1998	2010

Vox

Pros

+ Strong for SME and business customers
+ Converged voice + data + cloud
+ Optional SLA-backed plans

Cons

– Consumer support less responsive than niche ISPs
– Higher complexity in plan catalogue

Frogfoot

Pros

+ Symmetrical speeds across most tiers
+ Growing national coverage
+ Gigabit options

Cons

– Smaller footprint than Openserve
– Availability varies by suburb

Vox vs Frogfoot: FAQs

Is Vox or Frogfoot cheaper?: Vox has the lower entry price at R399 per month versus R399 for Frogfoot.
Which has better customer support, Vox or Frogfoot?: Frogfoot holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.
Does Vox throttle or apply a Fair Use Policy?: Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.
Does Frogfoot throttle or apply a Fair Use Policy?: Open-access uncapped fibre; symmetrical speeds standard.

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