Is Frogfoot or Vumatel cheaper?

Frogfoot has the lower entry price at R399 per month versus R399 for Vumatel.

Which has better customer support, Frogfoot or Vumatel?

Vumatel holds the higher overall rating at 4.1 out of 5, with support channels including Phone, Email, ISP-mediated.

Does Frogfoot throttle or apply a Fair Use Policy?

Open-access uncapped fibre; symmetrical speeds standard.

Does Vumatel throttle or apply a Fair Use Policy?

Open-access fibre lines uncapped; symmetrical on most tiers.

Frogfoot vs Vumatel Review 2026: Which Is Best on Fibre?

Choosing between Frogfoot and Vumatel on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, Frogfoot leads from R399/mo; on overall satisfaction, Vumatel edges ahead at ★ 4.1.

Best for value

Frogfoot

R399/mo entry price

Best for satisfaction

Vumatel

★ 4.1 from 15,400 reviews

Frogfoot vs Vumatel: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

Frogfoot versus Vumatel feature comparison
Metric	Frogfoot	Vumatel
Entry price	R399/mo	R399/mo
Overall rating	★ 4.0 (8,800 reviews)	★ 4.1 (15,400 reviews)
Network types	Fibre	Fibre
Throttling / FUP	Open-access uncapped fibre; symmetrical speeds standard.	Open-access fibre lines uncapped; symmetrical on most tiers.
Truly uncapped	Yes	Yes
Support rating	★ 3.8	★ 3.9
Support channels	Phone, Email, ISP-mediated	Phone, Email, ISP-mediated
Support hours	Mon–Fri 08:00–17:00 (faults via ISP)	Mon–Sun 08:00–20:00 (faults via ISP)
Trading since	2010	2014

Frogfoot

Pros

+ Symmetrical speeds across most tiers
+ Growing national coverage
+ Gigabit options

Cons

– Smaller footprint than Openserve
– Availability varies by suburb

Vumatel

Pros

+ Strong metro and suburb coverage
+ Vuma Reach low-cost tiers
+ Wide ISP choice

Cons

– Coverage concentrated in metros
– Estate rollouts can be staggered

Frogfoot vs Vumatel: FAQs

Is Frogfoot or Vumatel cheaper?: Frogfoot has the lower entry price at R399 per month versus R399 for Vumatel.
Which has better customer support, Frogfoot or Vumatel?: Vumatel holds the higher overall rating at 4.1 out of 5, with support channels including Phone, Email, ISP-mediated.
Does Frogfoot throttle or apply a Fair Use Policy?: Open-access uncapped fibre; symmetrical speeds standard.
Does Vumatel throttle or apply a Fair Use Policy?: Open-access fibre lines uncapped; symmetrical on most tiers.

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