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Frogfoot vs Vox Review 2026: Which Is Best on Fibre?

Choosing between Frogfoot and Vox on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, Frogfoot leads from R399/mo; on overall satisfaction, Frogfoot edges ahead at ★ 4.0.

Best for value
Frogfoot
R399/mo entry price
Best for satisfaction
Frogfoot
★ 4.0 from 8,800 reviews

Frogfoot vs Vox: full comparison matrix

Pricing & ratings last reviewed: · Next review by 1 July 2026

Frogfoot versus Vox feature comparison
MetricFrogfootVox
Entry priceR399/moR399/mo
Overall rating★ 4.0 (8,800 reviews)★ 3.8 (6,740 reviews)
Network typesFibreFibre, Fixed LTE, 5G
Throttling / FUPOpen-access uncapped fibre; symmetrical speeds standard.Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.
Truly uncappedYesYes
Support rating★ 3.8★ 3.7
Support channelsPhone, Email, ISP-mediatedPhone, Email, Account Manager, Live Chat
Support hoursMon–Fri 08:00–17:00 (faults via ISP)24/7 for business SLAs
Trading since20101998

Frogfoot

Pros
  • + Symmetrical speeds across most tiers
  • + Growing national coverage
  • + Gigabit options
Cons
  • Smaller footprint than Openserve
  • Availability varies by suburb

Vox

Pros
  • + Strong for SME and business customers
  • + Converged voice + data + cloud
  • + Optional SLA-backed plans
Cons
  • Consumer support less responsive than niche ISPs
  • Higher complexity in plan catalogue

Frogfoot vs Vox: FAQs

Is Frogfoot or Vox cheaper?
Frogfoot has the lower entry price at R399 per month versus R399 for Vox.
Which has better customer support, Frogfoot or Vox?
Frogfoot holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.
Does Frogfoot throttle or apply a Fair Use Policy?
Open-access uncapped fibre; symmetrical speeds standard.
Does Vox throttle or apply a Fair Use Policy?
Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.

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