Is Frogfoot or Cool Ideas cheaper?

Frogfoot has the lower entry price at R399 per month versus R425 for Cool Ideas.

Which has better customer support, Frogfoot or Cool Ideas?

Cool Ideas holds the higher overall rating at 4.6 out of 5, with support channels including Phone, Email, Community Forum.

Does Frogfoot throttle or apply a Fair Use Policy?

Open-access uncapped fibre; symmetrical speeds standard.

Does Cool Ideas throttle or apply a Fair Use Policy?

Genuinely uncapped and unshaped; popular with gamers for low-latency peering.

Frogfoot vs Cool Ideas Review 2026: Which Is Best on Fibre?

Choosing between Frogfoot and Cool Ideas on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, Frogfoot leads from R399/mo; on overall satisfaction, Cool Ideas edges ahead at ★ 4.6.

Best for value

Frogfoot

R399/mo entry price

Best for satisfaction

Cool Ideas

★ 4.6 from 9,230 reviews

Frogfoot vs Cool Ideas: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

Frogfoot versus Cool Ideas feature comparison
Metric	Frogfoot	Cool Ideas
Entry price	R399/mo	R425/mo
Overall rating	★ 4.0 (8,800 reviews)	★ 4.6 (9,230 reviews)
Network types	Fibre	Fibre
Throttling / FUP	Open-access uncapped fibre; symmetrical speeds standard.	Genuinely uncapped and unshaped; popular with gamers for low-latency peering.
Truly uncapped	Yes	Yes
Support rating	★ 3.8	★ 4.7
Support channels	Phone, Email, ISP-mediated	Phone, Email, Community Forum
Support hours	Mon–Fri 08:00–17:00 (faults via ISP)	Mon–Sun 07:00–22:00
Trading since	2010	2011

Frogfoot

Pros

+ Symmetrical speeds across most tiers
+ Growing national coverage
+ Gigabit options

Cons

– Smaller footprint than Openserve
– Availability varies by suburb

Cool Ideas

Pros

+ Excellent international peering and gaming latency
+ Highly rated technical support
+ No throttling whatsoever

Cons

– Fibre-only (no LTE/5G fallback)
– Slightly higher entry price

Frogfoot vs Cool Ideas: FAQs

Is Frogfoot or Cool Ideas cheaper?: Frogfoot has the lower entry price at R399 per month versus R425 for Cool Ideas.
Which has better customer support, Frogfoot or Cool Ideas?: Cool Ideas holds the higher overall rating at 4.6 out of 5, with support channels including Phone, Email, Community Forum.
Does Frogfoot throttle or apply a Fair Use Policy?: Open-access uncapped fibre; symmetrical speeds standard.
Does Cool Ideas throttle or apply a Fair Use Policy?: Genuinely uncapped and unshaped; popular with gamers for low-latency peering.

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