Is MetroFibre or Vox cheaper?

MetroFibre has the lower entry price at R399 per month versus R399 for Vox.

Which has better customer support, MetroFibre or Vox?

MetroFibre holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.

Does MetroFibre throttle or apply a Fair Use Policy?

Open-access uncapped fibre; strong symmetrical and gigabit tiers.

Does Vox throttle or apply a Fair Use Policy?

Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.

MetroFibre vs Vox Review 2026: Which Is Best on Fibre?

Choosing between MetroFibre and Vox on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, MetroFibre leads from R399/mo; on overall satisfaction, MetroFibre edges ahead at ★ 4.0.

Best for value

MetroFibre

R399/mo entry price

Best for satisfaction

MetroFibre

★ 4.0 from 5,600 reviews

MetroFibre vs Vox: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

MetroFibre versus Vox feature comparison
Metric	MetroFibre	Vox
Entry price	R399/mo	R399/mo
Overall rating	★ 4.0 (5,600 reviews)	★ 3.8 (6,740 reviews)
Network types	Fibre	Fibre, Fixed LTE, 5G
Throttling / FUP	Open-access uncapped fibre; strong symmetrical and gigabit tiers.	Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.
Truly uncapped	Yes	Yes
Support rating	★ 3.9	★ 3.7
Support channels	Phone, Email, ISP-mediated	Phone, Email, Account Manager, Live Chat
Support hours	Mon–Sun 08:00–20:00 (faults via ISP)	24/7 for business SLAs
Trading since	2011	1998

MetroFibre

Pros

+ Excellent symmetrical and gigabit tiers
+ Strong estate coverage
+ Reliable uptime record

Cons

– Footprint smaller than the big two
– Concentrated in Gauteng/Western Cape

Vox

Pros

+ Strong for SME and business customers
+ Converged voice + data + cloud
+ Optional SLA-backed plans

Cons

– Consumer support less responsive than niche ISPs
– Higher complexity in plan catalogue

MetroFibre vs Vox: FAQs

Is MetroFibre or Vox cheaper?: MetroFibre has the lower entry price at R399 per month versus R399 for Vox.
Which has better customer support, MetroFibre or Vox?: MetroFibre holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.
Does MetroFibre throttle or apply a Fair Use Policy?: Open-access uncapped fibre; strong symmetrical and gigabit tiers.
Does Vox throttle or apply a Fair Use Policy?: Uncapped fibre with optional shaped/unshaped tiers; business SLAs available.

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