MetroFibre vs rain Review 2026: Which Is Best on Fibre?
Choosing between MetroFibre and rain on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, rain leads from R369/mo; on overall satisfaction, MetroFibre edges ahead at ★ 4.0.
Best for value
rain
R369/mo entry price
Best for satisfaction
MetroFibre
★ 4.0 from 5,600 reviews
MetroFibre vs rain: full comparison matrix
Pricing & ratings last reviewed: · Next review by 1 July 2026
| Metric | MetroFibre | rain |
|---|---|---|
| Entry price | R399/mo | R369/mo |
| Overall rating | ★ 4.0 (5,600 reviews) | ★ 3.6 (21,050 reviews) |
| Network types | Fibre | 5G, Fixed LTE, Mobile |
| Throttling / FUP | Open-access uncapped fibre; strong symmetrical and gigabit tiers. | Unlimited 4G off-peak; 5G home plans are uncapped but speed tiers are throttled to plan cap. |
| Truly uncapped | Yes | Yes |
| Support rating | ★ 3.9 | ★ 3.2 |
| Support channels | Phone, Email, ISP-mediated | App, WhatsApp, Email |
| Support hours | Mon–Sun 08:00–20:00 (faults via ISP) | App-based, 24/7 self-service |
| Trading since | 2011 | 2017 |
MetroFibre
Pros
- + Excellent symmetrical and gigabit tiers
- + Strong estate coverage
- + Reliable uptime record
Cons
- – Footprint smaller than the big two
- – Concentrated in Gauteng/Western Cape
rain
Pros
- + No fixed-line installation or trenching needed
- + Month-to-month, cancel anytime
- + Fast 5G where coverage exists
Cons
- – Coverage-dependent performance
- – Support is app-only with no call centre
- – Latency higher than fibre
MetroFibre vs rain: FAQs
- Is MetroFibre or rain cheaper?
- rain has the lower entry price at R369 per month versus R399 for MetroFibre.
- Which has better customer support, MetroFibre or rain?
- MetroFibre holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.
- Does MetroFibre throttle or apply a Fair Use Policy?
- Open-access uncapped fibre; strong symmetrical and gigabit tiers.
- Does rain throttle or apply a Fair Use Policy?
- Unlimited 4G off-peak; 5G home plans are uncapped but speed tiers are throttled to plan cap.
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