Is MetroFibre or MTN cheaper?

MetroFibre has the lower entry price at R399 per month versus R399 for MTN.

Which has better customer support, MetroFibre or MTN?

MetroFibre holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.

Does MetroFibre throttle or apply a Fair Use Policy?

Open-access uncapped fibre; strong symmetrical and gigabit tiers.

Does MTN throttle or apply a Fair Use Policy?

Uncapped wireless plans carry Fair Use thresholds with post-FUP speed reduction.

MetroFibre vs MTN Review 2026: Which Is Best on Fibre?

Choosing between MetroFibre and MTN on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, MetroFibre leads from R399/mo; on overall satisfaction, MetroFibre edges ahead at ★ 4.0.

Best for value

MetroFibre

R399/mo entry price

Best for satisfaction

MetroFibre

★ 4.0 from 5,600 reviews

MetroFibre vs MTN: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

MetroFibre versus MTN feature comparison
Metric	MetroFibre	MTN
Entry price	R399/mo	R399/mo
Overall rating	★ 4.0 (5,600 reviews)	★ 3.7 (33,200 reviews)
Network types	Fibre	5G, Fixed LTE, Mobile, Fibre
Throttling / FUP	Open-access uncapped fibre; strong symmetrical and gigabit tiers.	Uncapped wireless plans carry Fair Use thresholds with post-FUP speed reduction.
Truly uncapped	Yes	No — FUP applies
Support rating	★ 3.9	★ 3.4
Support channels	Phone, Email, ISP-mediated	Phone, App, Stores, WhatsApp, Email
Support hours	Mon–Sun 08:00–20:00 (faults via ISP)	Mon–Sun 08:00–20:00
Trading since	2011	1994

MetroFibre

Pros

+ Excellent symmetrical and gigabit tiers
+ Strong estate coverage
+ Reliable uptime record

Cons

– Footprint smaller than the big two
– Concentrated in Gauteng/Western Cape

MTN

Pros

+ Largest national wireless footprint
+ Retail store presence
+ Bundled device deals

Cons

– Fair Use thresholds on uncapped wireless
– Call-centre wait times

MetroFibre vs MTN: FAQs

Is MetroFibre or MTN cheaper?: MetroFibre has the lower entry price at R399 per month versus R399 for MTN.
Which has better customer support, MetroFibre or MTN?: MetroFibre holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.
Does MetroFibre throttle or apply a Fair Use Policy?: Open-access uncapped fibre; strong symmetrical and gigabit tiers.
Does MTN throttle or apply a Fair Use Policy?: Uncapped wireless plans carry Fair Use thresholds with post-FUP speed reduction.

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