Is Cool Ideas or Frogfoot cheaper?

Frogfoot has the lower entry price at R399 per month versus R425 for Cool Ideas.

Which has better customer support, Cool Ideas or Frogfoot?

Cool Ideas holds the higher overall rating at 4.6 out of 5, with support channels including Phone, Email, Community Forum.

Does Cool Ideas throttle or apply a Fair Use Policy?

Genuinely uncapped and unshaped; popular with gamers for low-latency peering.

Does Frogfoot throttle or apply a Fair Use Policy?

Open-access uncapped fibre; symmetrical speeds standard.

Cool Ideas vs Frogfoot Review 2026: Which Is Best on Fibre?

Choosing between Cool Ideas and Frogfoot on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, Frogfoot leads from R399/mo; on overall satisfaction, Cool Ideas edges ahead at ★ 4.6.

Best for value

Frogfoot

R399/mo entry price

Best for satisfaction

Cool Ideas

★ 4.6 from 9,230 reviews

Cool Ideas vs Frogfoot: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

Cool Ideas versus Frogfoot feature comparison
Metric	Cool Ideas	Frogfoot
Entry price	R425/mo	R399/mo
Overall rating	★ 4.6 (9,230 reviews)	★ 4.0 (8,800 reviews)
Network types	Fibre	Fibre
Throttling / FUP	Genuinely uncapped and unshaped; popular with gamers for low-latency peering.	Open-access uncapped fibre; symmetrical speeds standard.
Truly uncapped	Yes	Yes
Support rating	★ 4.7	★ 3.8
Support channels	Phone, Email, Community Forum	Phone, Email, ISP-mediated
Support hours	Mon–Sun 07:00–22:00	Mon–Fri 08:00–17:00 (faults via ISP)
Trading since	2011	2010

Cool Ideas

Pros

+ Excellent international peering and gaming latency
+ Highly rated technical support
+ No throttling whatsoever

Cons

– Fibre-only (no LTE/5G fallback)
– Slightly higher entry price

Frogfoot

Pros

+ Symmetrical speeds across most tiers
+ Growing national coverage
+ Gigabit options

Cons

– Smaller footprint than Openserve
– Availability varies by suburb

Cool Ideas vs Frogfoot: FAQs

Is Cool Ideas or Frogfoot cheaper?: Frogfoot has the lower entry price at R399 per month versus R425 for Cool Ideas.
Which has better customer support, Cool Ideas or Frogfoot?: Cool Ideas holds the higher overall rating at 4.6 out of 5, with support channels including Phone, Email, Community Forum.
Does Cool Ideas throttle or apply a Fair Use Policy?: Genuinely uncapped and unshaped; popular with gamers for low-latency peering.
Does Frogfoot throttle or apply a Fair Use Policy?: Open-access uncapped fibre; symmetrical speeds standard.

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