Is Vumatel or MetroFibre cheaper?

Vumatel has the lower entry price at R399 per month versus R399 for MetroFibre.

Which has better customer support, Vumatel or MetroFibre?

Vumatel holds the higher overall rating at 4.1 out of 5, with support channels including Phone, Email, ISP-mediated.

Does Vumatel throttle or apply a Fair Use Policy?

Open-access fibre lines uncapped; symmetrical on most tiers.

Does MetroFibre throttle or apply a Fair Use Policy?

Open-access uncapped fibre; strong symmetrical and gigabit tiers.

Vumatel vs MetroFibre Review 2026: Which Is Best on Fibre?

Choosing between Vumatel and MetroFibre on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, Vumatel leads from R399/mo; on overall satisfaction, Vumatel edges ahead at ★ 4.1.

Best for value

Vumatel

R399/mo entry price

Best for satisfaction

Vumatel

★ 4.1 from 15,400 reviews

Vumatel vs MetroFibre: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

Vumatel versus MetroFibre feature comparison
Metric	Vumatel	MetroFibre
Entry price	R399/mo	R399/mo
Overall rating	★ 4.1 (15,400 reviews)	★ 4.0 (5,600 reviews)
Network types	Fibre	Fibre
Throttling / FUP	Open-access fibre lines uncapped; symmetrical on most tiers.	Open-access uncapped fibre; strong symmetrical and gigabit tiers.
Truly uncapped	Yes	Yes
Support rating	★ 3.9	★ 3.9
Support channels	Phone, Email, ISP-mediated	Phone, Email, ISP-mediated
Support hours	Mon–Sun 08:00–20:00 (faults via ISP)	Mon–Sun 08:00–20:00 (faults via ISP)
Trading since	2014	2011

Vumatel

Pros

+ Strong metro and suburb coverage
+ Vuma Reach low-cost tiers
+ Wide ISP choice

Cons

– Coverage concentrated in metros
– Estate rollouts can be staggered

MetroFibre

Pros

+ Excellent symmetrical and gigabit tiers
+ Strong estate coverage
+ Reliable uptime record

Cons

– Footprint smaller than the big two
– Concentrated in Gauteng/Western Cape

Vumatel vs MetroFibre: FAQs

Is Vumatel or MetroFibre cheaper?: Vumatel has the lower entry price at R399 per month versus R399 for MetroFibre.
Which has better customer support, Vumatel or MetroFibre?: Vumatel holds the higher overall rating at 4.1 out of 5, with support channels including Phone, Email, ISP-mediated.
Does Vumatel throttle or apply a Fair Use Policy?: Open-access fibre lines uncapped; symmetrical on most tiers.
Does MetroFibre throttle or apply a Fair Use Policy?: Open-access uncapped fibre; strong symmetrical and gigabit tiers.

Not sure of your current speed? Run a free speed test →