MTN vs MetroFibre Review 2026: Which Is Best on Fibre?
Choosing between MTN and MetroFibre on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, MTN leads from R399/mo; on overall satisfaction, MetroFibre edges ahead at ★ 4.0.
Best for value
MTN
R399/mo entry price
Best for satisfaction
MetroFibre
★ 4.0 from 5,600 reviews
MTN vs MetroFibre: full comparison matrix
Pricing & ratings last reviewed: · Next review by 1 July 2026
| Metric | MTN | MetroFibre |
|---|---|---|
| Entry price | R399/mo | R399/mo |
| Overall rating | ★ 3.7 (33,200 reviews) | ★ 4.0 (5,600 reviews) |
| Network types | 5G, Fixed LTE, Mobile, Fibre | Fibre |
| Throttling / FUP | Uncapped wireless plans carry Fair Use thresholds with post-FUP speed reduction. | Open-access uncapped fibre; strong symmetrical and gigabit tiers. |
| Truly uncapped | No — FUP applies | Yes |
| Support rating | ★ 3.4 | ★ 3.9 |
| Support channels | Phone, App, Stores, WhatsApp, Email | Phone, Email, ISP-mediated |
| Support hours | Mon–Sun 08:00–20:00 | Mon–Sun 08:00–20:00 (faults via ISP) |
| Trading since | 1994 | 2011 |
MTN
Pros
- + Largest national wireless footprint
- + Retail store presence
- + Bundled device deals
Cons
- – Fair Use thresholds on uncapped wireless
- – Call-centre wait times
MetroFibre
Pros
- + Excellent symmetrical and gigabit tiers
- + Strong estate coverage
- + Reliable uptime record
Cons
- – Footprint smaller than the big two
- – Concentrated in Gauteng/Western Cape
MTN vs MetroFibre: FAQs
- Is MTN or MetroFibre cheaper?
- MTN has the lower entry price at R399 per month versus R399 for MetroFibre.
- Which has better customer support, MTN or MetroFibre?
- MetroFibre holds the higher overall rating at 4.0 out of 5, with support channels including Phone, Email, ISP-mediated.
- Does MTN throttle or apply a Fair Use Policy?
- Uncapped wireless plans carry Fair Use thresholds with post-FUP speed reduction.
- Does MetroFibre throttle or apply a Fair Use Policy?
- Open-access uncapped fibre; strong symmetrical and gigabit tiers.
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